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Delivery terms

United Kingdom, Northern Ireland, Scotland, Wales and Channel Islands.
Herbs of Grace UK Ltd uses Royal Mail 1st Class postage for all mainland UK & most Channel Island orders. This applies to all orders weighing up to 1Kg. Orders over 1kg will be sent by Parcelforce.
Carriage is charged as follows:

Free carriage for all UK orders over £75
For orders below the value of £75 are charged at the following rates dependant on their weights;
• 0-149 grams – £1.95
• 150 – 999 grams – £3.95
• 1 -2 kg – £5.50
• Over 2 kgs – £7.95
• Special orders individual rates at the time of order

International orders

Unfortunately we are unable to take orders from Europe at this time.
The cost of registration and carriage is prohibitively high.

Orders to the rest of the world are usually without problems.

Our returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper replica, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.