FAQ :
128-bit encryption
 GeoTrust,
the leading provider of next generation information
security services, delivers secure e-commerce transactions,
identity verification and authentication solutions to
the global web community. GeoTrust ensures a new level
of e-business security.
128-bit encryption is the very highest method of encryption
available in modern browsers. You may need to update
your browser to use the 'Secure Server' method if your
browser does not support 128 bit encryption. If you
are using an up-to-date browser a nd cannot complete
an order, a (company) firewall may prevent you accessing
our secure server.
 You
can tell if the web site you are ordering products from
is secure at the point of entering credit card
details, by looking at the bottom right hand
side of the browser window. If you see an open padlock,
it is not secure. If you see a closed padlock it is
secure. You can click on the padlock to gain information
about the security level of the web site. You will see
that when you go to the Checkout area of this web site,
the padlock appears. For added reassurance, click
here to view the Herbs of Grace - GeoTrust True
BusinessID™
The risk of credit card fraud is 100 times greater
when you hand your credit card details to a waiter in
a restaurant then when you shop on the Internet. Modern
day encryption, used by many Internet stores such as
ourselves, virtually eliminates credit card fraud on
the internet.
How secure are my credit card details?
We take security very seriously. Your credit card details
are never stored on an on-going basis on our web server,
but are instead downloaded on a daily basis and processed
only 'off-line'.
Different payment methods for extra protection
If you don't wish to send your credit card details
over the internet at all, you can choose the CHEQUE
PAYMENT ordering facility. You complete the order in
the same manner as paying by credit card, however, send
us a cheque with the order number written on the reverse.
When the funds have cleared, we will send you your products.
If you have any questions please contact
us.
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